Detailed Job Description & Requirements:
□ Understand and abide by TRILOGY and Spa of Colonial Williamsburg policies and procedures.
□ Provide guests with a thorough and knowledgeable spa service.
□ Demonstrate respect, sensitivity and concern for guests needs with a professional and pleasant manner.
□ Setup and break down of designated treatment area with the highest respect of fellow co-workers by maintaining neat and well-stocked work areas.
□ Provide spa guests with a tour of spa facilities, when needed.
□ Interact cooperatively with, and with consideration towards guests and co-workers.
□ Anticipate guest’s needs and adhere to Spa of Colonial Williamsburg and TRILOGY’s standards for guest service, including FORBES 5 Star Standards.
□ Communicates guest problems or complaints to the Spa Manager on Duty.
□ Maintain safety and sanitation and disinfection standards.
□ Properly clean and sanitize products, rooms, tools and equipment, following TRILOGY and State Governing Boards requirements and guidelines.
□ Follow service rules and regulations under their license in the State.
□ Use all PPE and sanitation standards by TRILOGY and the State Governing Body.
□ Decisions of a broad nature are made in accordance with general policy and procedures.
□ Must have a High School diploma or equivalent.
□ Must have current VA Massage Therapy License.
□ Candidate must be authorized to work in the US.
□ Ideally has at least 1-3 years experience in a Massage Therapist position, preferably in a hotel/resort.
□ Must be able to stand for long periods of time.
□ Knowledge of Massage Theory, Anatomy, and Physiology.
□ Must have a flexible schedule, including days, nights, holidays, and weekends, and must be available on an “On Call” basis, if needed.
□ Must be polished, professional, and have a strong command of both written and verbal English.
□ Must be organized, timely and detailed-oriented.
□ Basic Computer software skills.
Contact Person: Meredith Friedman